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Onboarding/Offboarding Notifications

Updated over 3 months ago

⚠️ Please be aware that is article is part of the legacy documentation, and may not be up-to-date anymore.



Onboarding Notifications:



Field "E-Mail Notifications for reminding the onboarding to the invitee ": This is a toggle field with Yes and No Options.

Select Yes option: If the “Enable auto reject onboarding reminder” toggle field is turned on in the 'Settings > Onboarding > General settings' section, an email notification (onboarding reminder) will be sent to the invitee X days before the auto-reject.


Field "E-Mail Notifications for expired onboarding to the invitee ": This is a toggle field with Yes and No Options.

Select Yes option: If the “Enable auto reject onboarding if an external user does not complete the onboarding process” toggle field is turned on in the 'Settings > Onboarding > General settings' section, an email notification will be sent to the invitee indicating that the onboarding has expired.


Team offboarding and tenant offboarding Notifications:


Field " E-Mail Notifications for team offboarding to the invitee ": This is a toggle field with Yes and No Options.

Select Yes option: After a guest user is removed from the team, an email notification will be sent to the invitee.

Select No option: There is no email notification sent (for team offboarding).


Field " E-Mail Notifications for tenant offboarding to the invitee ": This is a toggle field with Yes and No Options.

Select Yes option: After a guest user is deleted from the tenant, an email notification will be sent to the invitee.

Select No option: There is no email notification sent (for tenant offboarding).


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